Kate Spade Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $38.25–51.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 2, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Store Manager position in Woodbury, NY. Lead retail operations, team development, and omni-channel sales. Full-time role with competitive hourly pay.
Role & Responsibilities
- Model Kate Spade New York service behaviors and selling standards, providing real-time coaching to ensure premium client experiences
- Drive clienteling and omni-channel strategies through consistent CRM/client book usage, proactive customer outreach, and achievement of KPIs including conversion, AOV, UPT, virtual appointments, ship-from-store, and BOPIS
- Recruit, onboard, train, and motivate a high-performing team that reflects the brand's values and culture of inclusivity and authenticity
- Set clear goals and provide ongoing coaching, performance management, and annual evaluations to develop talent and address underperformance
- Take full ownership of store financial performance by forecasting, planning, and delivering against sales and productivity goals
- Analyze selling reports and business trends to identify opportunities and implement strategic action plans
- Oversee operational procedures including opening/closing routines, cash handling, bank deposits, facility security, and scheduling within budget parameters
- Manage inventory integrity through accurate processing of markdowns, transfers, damages, shipping, and receiving
- Communicate Kate Spade New York's aesthetic and lifestyle philosophy to team members and clients; ensure visual directives and brand-right storytelling are executed consistently
- Ensure compliance with loss prevention, safety, and policy standards; lead regular store meetings for alignment and communication
- Collaborate with cross-functional partners including visual, operations, HR, merchandising, and marketing to execute integrated business strategies
- Collect and share customer feedback and product insights with leadership to inform decisions and enhance the overall experience
Qualifications
- 3+ years of store leadership experience in retail or service environments; luxury or premium retail experience preferred
- Proven track record in sales leadership, team coaching and development, and stakeholder management
- Strong communication, conflict mediation, time management, and data-driven decision-making capabilities
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Familiarity with CRM/clienteling tools and social media platforms
- Understanding of live and virtual selling trends
- Ability to work in a fast-paced, dynamic retail environment
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver sales floor and stockroom
Skills
Experience
3+ years of store leadership in retail or service environments; luxury or premium retail experience is preferred. A combination of relevant education and progressively responsible retail management experience will be considered.
Education
High school diploma or equivalent; associate's degree or higher preferred but not required.
Workplace
This position is based in Woodbury, New York, USA, within easy reach of New York City.
Compensation
The base compensation for this position ranges from USD 38.25 to USD 51.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leader», «Retail Store Manager», «Store Operations Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.