Kate Spade Store Leader

Location
Employment Full-Time
Seniority Manager
Posted ✦ Today
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Kate Spade Store Leader in New York — lead boutique operations, drive sales and deliver exceptional client experiences.

Overview

Kate Spade is a globally recognized lifestyle and accessories brand celebrated for its playful, colorful aesthetic and modern sensibility. As part of Tapestry, Inc., the brand combines fashion-led design with a strong retail footprint and emphasis on elevated customer service, offering employees opportunities to develop retail leadership within a renowned luxury group.

Role & Responsibilities

  • Lead day-to-day boutique operations to achieve sales targets, margin objectives and operational KPIs.
  • Recruit, coach and develop a high-performing sales team; set individual and team targets and manage performance reviews.
  • Deliver exceptional clienteling and customer service standards, cultivating long-term client relationships and repeat business.
  • Oversee visual merchandising and store presentation to ensure brand standards and seasonal updates are executed consistently.
  • Manage inventory control, stock replenishment, receive and process deliveries, and minimize shrink through loss prevention practices.
  • Control payroll, scheduling and store-level P&L awareness to optimise labour and operational costs.
  • Drive omnichannel fulfilment activities (click & collect, returns handling) in partnership with e-commerce and regional operations.
  • Partner with district/regional management on local marketing initiatives, store events and community engagement.

Qualifications

  • Proven retail leadership experience with responsibility for store performance, sales targets and team management.
  • Demonstrable ability to recruit, develop and retain retail talent while maintaining high service standards.
  • Strong commercial acumen with experience managing store-level budgets, inventory and basic P&L metrics.
  • Excellent interpersonal skills and a customer-first mindset; proven clienteling experience in a premium or luxury environment.
  • Ability to manage visual merchandising standards and implement seasonal floor moves to reflect brand directives.

Skills

People leadership and team development Clienteling and luxury customer service Visual merchandising Inventory management and loss prevention Sales forecasting and KPI analysis Store financial awareness (P&L fundamentals) Scheduling and labour optimisation Point-of-sale (POS) systems Microsoft Excel

Experience

Typically requires 3–5 years of progressive retail experience, including at least 2 years in a supervisory or store management role within premium, contemporary, or luxury retail.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or hospitality preferred.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Kate Spade fosters a creative, customer-focused retail culture rooted in expressive design and thoughtful service. Employees are encouraged to deliver personality-driven client experiences while adhering to the brand's elevated visual and operational standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.