Kate Spade Store Leader
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $30–44.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 2, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Store Leader in Monroe, Ohio. Lead high-performing retail team, drive omni-channel sales, and manage store operations at Cincinnati Premium Outlets.
Role & Responsibilities
- Model Kate Spade New York service behaviors and selling standards, providing real-time coaching to ensure premium client experiences
- Drive clienteling and omni-channel sales strategies through consistent CRM/client book usage, proactive customer outreach, and achievement of KPIs including conversion, AOV, UPT, virtual appointments, ship-from-store, and BOPIS
- Recruit, onboard, train, and motivate a high-performing team reflective of brand values, with ongoing coaching and performance management
- Take full ownership of store financial performance through forecasting, planning, and delivery against sales and productivity goals
- Analyze selling reports and business trends to identify opportunities and implement action plans
- Collaborate with cross-functional partners in visual merchandising, operations, HR, merchandising, and marketing to execute integrated strategies
- Communicate Kate Spade New York's aesthetic, philosophy, and lifestyle to team members and clients whilst ensuring consistent visual directive execution
- Oversee all operational procedures including opening/closing routines, cash handling, bank deposits, facility security, and payroll management within budget parameters
- Protect inventory integrity through accurate processing of markdowns, transfers, damages, shipping, and receiving
- Ensure compliance with loss prevention, safety, and policy standards; lead regular store meetings for alignment and communication
- Build bench strength and foster an inclusive, equitable, and diverse culture that supports growth and authenticity
Qualifications
- Minimum 3 years of store leadership experience in retail or service environments; luxury or premium experience preferred
- Proven sales leadership and coaching abilities with demonstrated success in talent development and stakeholder management
- Strong communication, conflict mediation, and time management skills
- Data-driven decision-making capability with proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Familiarity with CRM and clienteling tools; social media literacy and understanding of live and virtual selling trends
- Ability to work flexibly in a fast-paced retail environment, including nights, weekends, and peak seasonal periods
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom areas
- Strong English language proficiency
Skills
Experience
3+ years of store leadership in retail or service environments, with luxury or premium brand experience preferred. Demonstrated success in sales leadership, team development, financial management, and omni-channel retail operations.
Education
High school diploma or equivalent; a combination of education and relevant retail leadership experience will be considered in lieu of formal qualifications.
Workplace
The successful candidate will be located in Monroe, Ohio, USA, with easy access to Cincinnati.
Compensation
The base compensation for this position ranges from USD 30 to USD 44.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Store Director», «Customer Experience Leader», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.