Kate Spade Store Leader
- Location
- CarlsbadCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $38.25–51.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 1, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York seeks a Store Leader at Carlsbad Premium Outlets to drive sales, develop teams, and ensure operational excellence.
Role & Responsibilities
- Model Kate Spade New York service behaviors and selling standards, providing real-time coaching to ensure premium client experiences
- Drive clienteling and omni-channel strategies through consistent CRM usage, proactive outreach, and achievement of key performance indicators including conversion, average order value, units per transaction, virtual appointments, and ship-from-store
- Recruit, onboard, train, and develop a high-performing team reflecting Kate Spade New York's brand values and inclusive culture
- Establish clear performance goals and provide ongoing coaching, performance management, and annual evaluations
- Analyze selling reports and business trends to identify opportunities and implement targeted action plans
- Oversee opening and closing routines, cash handling, bank deposits, inventory processing, markdowns, transfers, and facility security
- Manage scheduling and payroll within budget to maintain optimal sales floor coverage
- Ensure consistent execution of visual merchandising directives and maintenance of store standards
- Collaborate with cross-functional partners including visual, operations, human resources, merchandising, and marketing teams
- Ensure compliance with loss prevention, safety, and company policies; lead regular store meetings for alignment
Qualifications
- 3+ years of store leadership experience in retail or service environments; luxury or premium retail experience preferred
- Proven expertise in sales leadership, team coaching and development, and stakeholder management
- Strong communication, conflict mediation, and time management capabilities
- Data-driven decision-making ability and demonstrated ability to exceed sales goals consistently
- Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
- Familiarity with CRM and clienteling tools, social media literacy, and understanding of virtual and live selling trends
- Ability to work flexible schedules including nights, weekends, and peak retail periods
- Capacity to regularly lift 25 lbs., with occasional lifting up to 50 lbs.; ability to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
3+ years of store leadership in retail or service environments; luxury or premium retail experience is preferred. A combination of relevant education and professional experience will be considered.
Education
High school diploma or equivalent required; bachelor's degree or equivalent retail/hospitality management experience preferred.
Workplace
The successful candidate will be located in Carlsbad, California, USA, with easy access to San Diego.
Compensation
The base compensation for this position ranges from USD 38.25 to USD 51.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid parental leave, commuter benefits, disability insurance, tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Store Director», «Boutique Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.