Kate Spade Store Floor Supervisor
- Seniority
- Supervisor
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is an internationally recognized luxury lifestyle brand known for its optimistic, colorful aesthetic across handbags, accessories and ready-to-wear. As part of the Tapestry, Inc. portfolio, the brand combines creative design sensibility with global retail operations and offers career paths within a major luxury-group ecosystem.
Kate Spade in New York seeks a Store Supervisor to lead store operations, drive sales and elevate the customer experience.
Role & Responsibilities
- Lead daily store operations to achieve sales targets, conversion and average transaction value metrics.
- Coach, mentor and develop sales staff through ongoing feedback, product training and performance reviews.
- Oversee visual merchandising and presentation standards to ensure brand consistency and elevated customer environments.
- Manage inventory control, stock replenishment and receiving processes to optimize product availability and minimize shrink.
- Execute opening/closing procedures, cash handling and POS reconciliation with strict adherence to company policies.
- Support scheduling, labour management and short-term workforce adjustments to match sales demand.
- Investigate and resolve customer escalations, ensuring high-touch service appropriate to a luxury retail context.
- Drive local marketing activations and clienteling efforts to expand the store's loyal customer base.
Qualifications
- Proven supervisory experience in retail, preferably within premium or luxury fashion (typically 2+ years).
- Demonstrated ability to coach teams to achieve sales KPIs and deliver exceptional customer experiences.
- Strong organisational aptitude with experience in inventory management and cash-control procedures.
- Excellent interpersonal and communication skills; ability to represent the brand with professionalism.
- Flexible availability to work retail hours including evenings, weekends and holidays.
Skills
Experience
Typically 2+ years of supervisory or assistant management experience in a retail environment, with a preference for prior work in luxury or premium fashion brands and demonstrable success against sales targets and team development.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or a related field preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Kate Spade cultivates a creative, design-forward workplace that values optimism and refined playfulness. Employees are expected to deliver meticulous customer service and collaborate across merchandising and retail operations within the wider Tapestry portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Floor Supervisor», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.