Kate Spade Shift Supervisor
- Seniority
- Supervisor
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is a globally recognised contemporary fashion brand known for its joyful, design-led handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand combines a distinctive playful aesthetic with the operational scale and career pathways of a major luxury and lifestyle conglomerate.
Kate Spade Supervisor I in New York, NY — lead store operations and coach the sales team for a design-led fashion brand.
Role & Responsibilities
- Lead daily store operations, including opening/closing procedures, cash handling and adherence to loss-prevention protocols.
- Coach, schedule and develop sales associates to deliver exceptional customer service and achieve sales and conversion targets.
- Drive visual merchandising standards to maintain brand presentation and execute seasonal floor moves.
- Manage inventory integrity: receive, process and reconcile stock; coordinate replenishment and transfers.
- Support store manager in performance reporting, administrative tasks and ad hoc operational projects.
- Resolve customer escalations with diplomacy and brand-aligned service recovery.
Qualifications
- Proven retail experience with supervisory or team‑lead responsibilities (typically 1–2 years minimum).
- Demonstrable track record of meeting sales targets and coaching teams to improve performance.
- Strong interpersonal and communication skills with a customer-first orientation.
- Flexible availability including weekends, evenings and holidays as required by retail trading hours.
- High degree of integrity and familiarity with cash handling and loss-prevention best practices.
Skills
Experience
Typically requires at least 1–2 years of frontline retail experience with demonstrated supervisory responsibility and proven achievement against sales and service metrics.
Education
High school diploma or equivalent required; associate or bachelor’s degree in business, fashion merchandising or a related field preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Kate Spade fosters a vibrant, design-driven retail culture that emphasises creativity, polished customer service and brand storytelling. As part of the Tapestry family, the workplace blends entrepreneurial boutique energy with structured development programs and cross-brand opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Assistant Store Manager», «Retail Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.