Kate Spade Senior Sales Supervisor

Closed The candidacy window for this position at Kate Spade has closed.

While this position is no longer receiving submissions as of April 5, 2026, we invite you to explore further opportunities at Kate Spade or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
USA
└New York
└New York
Seniority
Supervisor
Posted
Apr 1, 2026

About Kate Spade

Kate Spade New York is an internationally recognised lifestyle brand known for its modern, spirited aesthetic across handbags, accessories, footwear and ready-to-wear. As part of the Tapestry portfolio, the brand combines creative design with global retail expertise and a commitment to elevated client service.

Kate Spade Retail Supervisor in New York — lead store operations, sales and client experience for a premium lifestyle brand.

Role & Responsibilities

  • Lead day-to-day store operations, ensuring visual merchandising and brand standards are consistently executed.
  • Coach, develop and motivate sales associates to achieve individual and store sales targets and KPIs.
  • Deliver an exceptional clienteling experience through personalised service, follow-up and relationship building.
  • Manage cash handling, POS transactions, opening/closing procedures and store security protocols.
  • Assist with scheduling, labour management and operational planning to optimise coverage and productivity.
  • Support inventory control: receiving, stock replenishment, cycle counts and shrink prevention measures.
  • Drive promotional execution and localised marketing initiatives to maximise footfall and conversion.
  • Act as the primary escalation point for customer concerns, resolving issues while protecting brand reputation.

Qualifications

  • Proven supervisory experience in retail, ideally within luxury, premium or lifestyle brands.
  • Demonstrable track record of meeting or exceeding sales targets and coaching teams to perform.
  • Strong interpersonal skills with a polished, client-focused demeanour and high standards of presentation.
  • Availability to work retail hours including weekends, evenings and peak seasonal periods.
  • Legally authorised to work in the United States (if hiring in New York).

Skills

Team leadership and coaching Clienteling and relationship management Visual merchandising Inventory management and loss prevention Cash handling and POS operation Schedule and labour planning Customer complaint resolution

Experience

Minimum of 2 years' experience in a supervisory or lead role within retail; prior experience with luxury or premium brands strongly preferred.

Education

High school diploma or equivalent required; post-secondary study in retail, business or merchandising preferred.

Workplace

This position is based in New York, New York, USA.

Culture

Kate Spade fosters a creative, client-centric retail culture that values polished presentation, teamwork and a playful design sensibility. Employees are expected to uphold high standards of service while contributing to an energetic, fashion-forward store environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Supervisor», «Lead Sales Associate», «Customer Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.