- Location
- Kuala Lumpur Kuala Lumpur Malaysia
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 3, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade seeks a Senior Retail Manager to lead regional strategy, commercial performance, store operations and people development, while shaping market and portfolio decisions and maintaining elevated brand and customer standards. The role is based in Kuala Lumpur.
Role & Responsibilities
- Lead, coach and develop District Leaders and Store Leaders to achieve strong commercial and people outcomes, partnering with RT&D to address team development needs across the region.
- Partner with Human Resources on workforce planning, talent decisions and performance management; build a strong leadership pipeline through talent identification, succession planning and development of high-potential employees.
- Foster a culture of accountability, collaboration and continuous improvement.
- Develop and drive the regional retail strategy in alignment with Kate Spade’s brand and business priorities.
- Own regional sales, profitability and key performance indicators, identifying opportunities for sustainable growth.
- Translate business priorities and market insights into clear strategies and priorities for the retail leadership team.
- Analyse customer trends, competitor activity and market developments to identify business opportunities and risks.
- Provide market insights and recommendations to influence product assortment, pricing, visual merchandising and other key business decisions.
- Partner with the Brand Director and cross-functional teams on business planning, store portfolio opportunities and market priorities.
- Champion Kate Spade brand standards, ensure a consistent and elevated customer experience across stores and channels, and maintain a strong presence in stores.
- Ensure consistent execution of operational standards, company policies and controls across the region.
- Own the healthy range for payroll, productivity excellence, shrinkage, audits and compliance.
- Identify opportunities to improve productivity, manage costs and strengthen store profitability.
- Ensure significant operational, people or compliance risks are addressed promptly with the appropriate business partners.
- Partner with business leaders on business development, retail and market perspectives in regional and cross-functional business discussions.
- Provide commercial and operational input into new stores, relocations, renovations and other portfolio decisions.
- Build strong relationships with landlords and other key external stakeholders as required.
Qualifications
- Bachelor’s degree.
- At least 5–8 years of experience in an upscale retail environment, with strong experience as an Area Manager or in an equivalent multi-store leadership role.
- Strategic commercial leadership, with a proven ability to drive business performance, translate opportunities and deliver results.
- Experience in specialty retail preferred; exposure to an international brand is advantageous.
- Leadership presence and the ability to develop, inspire, influence and engage teams.
- Strong knowledge of the local retail market, customers and competitive landscape.
Skills
Experience
At least 5–8 years in an upscale retail environment, with strong experience as an Area Manager or in an equivalent multi-store leadership role.
Education
Bachelor’s degree.
Workplace
This position is based in Kuala Lumpur, Kuala Lumpur, Malaysia.
Explore jobs in Malaysia.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.