Kate Spade Senior Retail Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade Sales Associate in New York, NY — deliver luxury client service, exceed sales targets and support boutique operations.

Overview

Kate Spade is an American luxury lifestyle brand known for its playful yet refined accessories, handbags and ready-to-wear. Operated as part of the Tapestry group, the brand maintains global retail boutiques and places strong emphasis on creative design, elevated client service and talent development across its stores.

Role & Responsibilities

  • Deliver elevated, personalised client service and cultivate long-term relationships through proactive clienteling and follow-up.
  • Meet and exceed individual and store sales targets while maximising average transaction value through effective selling and upselling techniques.
  • Operate the point-of-sale system, process transactions, returns and exchanges accurately and maintain cash handling integrity.
  • Support visual merchandising standards: maintain floor sets, window displays and ensure merchandise presentation aligns with brand guidelines.
  • Manage inventory tasks including receiving, replenishment, stock counts and accurate tagging.
  • Assist with store opening/closing procedures, loss-prevention protocols and adherence to health & safety standards.
  • Contribute to local CRM activities, promotions and events to drive footfall and conversion.
  • Provide product knowledge coaching to colleagues and act as a brand ambassador on the sales floor.

Qualifications

  • Proven ability to deliver exceptional customer service with a polished, client-focused demeanour.
  • Strong interpersonal and communication skills with an aptitude for building rapport and closing sales.
  • Reliable, punctual and able to work a flexible schedule including evenings, weekends and holidays.
  • High level of integrity and attention to detail in cash handling and transactional accuracy.
  • Right to work in the country of employment.

Skills

Clienteling Visual merchandising Point-of-sale (POS) operations Cash handling and transactional accuracy Inventory management Upselling and cross-selling Customer relationship management (CRM) activities Product knowledge and styling

Experience

Typically requires a minimum of 2 years' experience in retail sales, preferably within luxury, premium fashion or accessories, with a documented track record of meeting sales targets.

Education

High school diploma or equivalent; vocational retail or merchandising training is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

The workplace emphasizes a spirited, design-led retail environment where creativity and customer experience are paramount. Teams are collaborative and client-centric, with training and internal mobility opportunities supported by the broader Tapestry network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.