Kate Spade Senior Client Advisor

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Location
New YorkNew YorkUSA
Seniority
Senior
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is a globally recognised contemporary-luxury lifestyle brand known for its playful aesthetic and refined accessories. The label is part of Tapestry, Inc., a global house of modern luxury brands, and offers retail, wholesale and digital operations that emphasise design-led product, thoughtful client service and elevated in-store experiences.

Kate Spade — Senior Sales Associate in New York, NY. Join Kate Spade's retail team to deliver exceptional client service and drive boutique sales.

Role & Responsibilities

  • Deliver exceptional, personalised client service and cultivate long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets through consultative selling and strategic upselling.
  • Maintain impeccable visual merchandising and product presentation according to brand standards, including window and in-store displays.
  • Process point-of-sale transactions accurately, manage cash handling and daily till reconciliation.
  • Support inventory control: receive, organise and replenish stock, conduct cycle counts and report discrepancies.
  • Contribute to store operations including opening/closing procedures, loss-prevention practices and adherence to brand policies.
  • Participate in store events, product launches and seasonal campaigns to drive footfall and conversion.

Qualifications

  • Proven retail sales experience, preferably 2+ years in luxury, premium or fashion boutique environments.
  • Demonstrable track record of meeting or exceeding sales targets and KPIs.
  • Excellent interpersonal and communication skills with a service-oriented demeanour.
  • Flexibility to work retail hours, including evenings, weekends and peak season schedules.
  • Right to work in the hiring country and ability to pass any required background or reference checks.

Skills

Clienteling and relationship management Consultative selling and upselling techniques Visual merchandising and brand presentation Point-of-sale transaction processing and cash handling Inventory management and stock replenishment Loss-prevention and store operational procedures Strong verbal communication and active listening

Experience

Minimum two years of direct retail sales experience, ideally within a luxury or premium fashion brand, with proven success in client acquisition, retention and meeting sales objectives.

Education

High school diploma or equivalent; vocational training or formal education in retail, fashion, or hospitality is advantageous.

Workplace

This position is based in New York, New York, USA.

Culture

Kate Spade fosters a creative, design-driven workplace that prizes approachable luxury and thoughtful customer experiences. As part of Tapestry, the brand emphasises professional development, collaborative retail teams and a customer-first mentality rooted in modern, playful design.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Retail Sales Specialist», «Lead Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.