Kate Spade Senior Client Advisor

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Seniority Senior
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Kate Spade — Senior Sales Associate in New York, NY. Join Kate Spade's retail team to deliver exceptional client service and drive boutique sales.

Overview

Kate Spade is a globally recognised contemporary-luxury lifestyle brand known for its playful aesthetic and refined accessories. The label is part of Tapestry, Inc., a global house of modern luxury brands, and offers retail, wholesale and digital operations that emphasise design-led product, thoughtful client service and elevated in-store experiences.

Role & Responsibilities

  • Deliver exceptional, personalised client service and cultivate long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets through consultative selling and strategic upselling.
  • Maintain impeccable visual merchandising and product presentation according to brand standards, including window and in-store displays.
  • Process point-of-sale transactions accurately, manage cash handling and daily till reconciliation.
  • Support inventory control: receive, organise and replenish stock, conduct cycle counts and report discrepancies.
  • Contribute to store operations including opening/closing procedures, loss-prevention practices and adherence to brand policies.
  • Participate in store events, product launches and seasonal campaigns to drive footfall and conversion.

Qualifications

  • Proven retail sales experience, preferably 2+ years in luxury, premium or fashion boutique environments.
  • Demonstrable track record of meeting or exceeding sales targets and KPIs.
  • Excellent interpersonal and communication skills with a service-oriented demeanour.
  • Flexibility to work retail hours, including evenings, weekends and peak season schedules.
  • Right to work in the hiring country and ability to pass any required background or reference checks.

Skills

Clienteling and relationship management Consultative selling and upselling techniques Visual merchandising and brand presentation Point-of-sale transaction processing and cash handling Inventory management and stock replenishment Loss-prevention and store operational procedures Strong verbal communication and active listening

Experience

Minimum two years of direct retail sales experience, ideally within a luxury or premium fashion brand, with proven success in client acquisition, retention and meeting sales objectives.

Education

High school diploma or equivalent; vocational training or formal education in retail, fashion, or hospitality is advantageous.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade fosters a creative, design-driven workplace that prizes approachable luxury and thoughtful customer experiences. As part of Tapestry, the brand emphasises professional development, collaborative retail teams and a customer-first mentality rooted in modern, playful design.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.