- Location
- 1213 OUTLET CENTER DRIVE, SUITE 1015 (View map)Smithfield, NC 27577USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 26, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
The Sales Support Associate keeps the Kate Spade store organized and customer-ready by managing deliveries, maintaining accurate stock, replenishing the selling floor, and supporting daily store operations. This is a part-time role with a flexible schedule that includes nights, weekends, peak seasons, high-traffic retail days, and public holidays.
Role & Responsibilities
- Process inbound deliveries promptly and monitor and prioritize the daily workload.
- Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
- Maintain knowledge of stock levels, unit counts, and sales performance.
- Support floor moves and keep the selling floor consistently replenished throughout the day.
- Execute price changes and markdowns as required.
- Maintain cleanliness and organization across the selling floor, stockroom, and offsite or warehouse locations.
- Audit compliance and work toward achieving shrinkage goals.
Qualifications
- Previous retail service experience and a passion for retail and the service industry.
- Excellent client service and communication skills, with the ability to maneuver the sales floor and engage multiple customers.
- Strong communication skills and an elevated sense of personal style.
- Social media awareness and willingness to learn omni-channel and virtual selling techniques.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule, including nights, weekends, peak busy seasons, high-traffic retail days, and public holidays, to meet business needs.
- Ability to regularly lift at least 25 lbs. and occasionally up to 50 lbs., and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Skills
Workplace
This position is based in Smithfield, North Carolina, USA, within easy reach of Raleigh.
Explore jobs in the USA.
Benefits
Medical, dental, vision, and disability insurance; 401(k); paid paternity and maternity leave; commuter benefits; tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Stockroom Associate», «Store Support Associate», «Retail Sales Support Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
