Kate Spade Sales Support Associate
- Seniority
- Senior
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is a contemporary American lifestyle brand known for its modern, playful aesthetic across handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand combines creative design sensibility with disciplined retail execution, offering roles that span store-level client engagement and corporate operational support within a global luxury-fashion context.
Kate Spade — Sales Support Associate in New York, NY. Support store operations, clienteling and sales performance for the lifestyle brand.
Role & Responsibilities
- Deliver exemplary client service and assist sales team to achieve store sales targets and KPIs through proactive clienteling and follow-up.
- Manage day-to-day retail operations including point-of-sale transactions, stock replenishment, inventory counts and visual merchandising standards.
- Maintain accurate merchandise records, process receipts and transfers, and support loss-prevention procedures.
- Prepare and reconcile daily sales and cash reports; escalate discrepancies and coordinate with store management and finance as required.
- Support onboarding and coaching of junior sales staff; execute promotional and product-launch initiatives to maximize client conversion.
- Operate clienteling and inventory platforms to schedule appointments, log client interactions and track follow-through on leads.
Qualifications
- Proven retail experience in a fashion or lifestyle brand, preferably within a premium or contemporary-luxury environment.
- Demonstrated ability to meet sales targets and deliver high-touch client service.
- Strong numeracy and administrative aptitude with experience preparing sales reconciliations and basic reports.
- Flexible availability including evenings, weekends and peak retail periods.
- Professional presentation and strong interpersonal communication skills.
Skills
Experience
Several years of hands-on retail experience, with a track record of supporting sales teams, managing store operations and contributing to measurable sales growth; supervisory or senior associate experience preferred.
Education
High school diploma or equivalent; post-secondary education in fashion, retail management or business is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Kate Spade cultivates a vibrant, design-led workplace that prioritizes creativity, polished client service and commercial rigor. As part of the Tapestry portfolio, the brand emphasizes professional development for retail teams and a collaborative environment between stores and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Specialist», «Retail Operations Associate», «Client Services Associate», «Retail Sales Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.