Kate Spade Sales Support Associate

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Seniority Senior
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Kate Spade — Sales Support Associate in New York, NY. Support store operations, clienteling and sales performance for the lifestyle brand.

Overview

Kate Spade is a contemporary American lifestyle brand known for its modern, playful aesthetic across handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand combines creative design sensibility with disciplined retail execution, offering roles that span store-level client engagement and corporate operational support within a global luxury-fashion context.

Role & Responsibilities

  • Deliver exemplary client service and assist sales team to achieve store sales targets and KPIs through proactive clienteling and follow-up.
  • Manage day-to-day retail operations including point-of-sale transactions, stock replenishment, inventory counts and visual merchandising standards.
  • Maintain accurate merchandise records, process receipts and transfers, and support loss-prevention procedures.
  • Prepare and reconcile daily sales and cash reports; escalate discrepancies and coordinate with store management and finance as required.
  • Support onboarding and coaching of junior sales staff; execute promotional and product-launch initiatives to maximize client conversion.
  • Operate clienteling and inventory platforms to schedule appointments, log client interactions and track follow-through on leads.

Qualifications

  • Proven retail experience in a fashion or lifestyle brand, preferably within a premium or contemporary-luxury environment.
  • Demonstrated ability to meet sales targets and deliver high-touch client service.
  • Strong numeracy and administrative aptitude with experience preparing sales reconciliations and basic reports.
  • Flexible availability including evenings, weekends and peak retail periods.
  • Professional presentation and strong interpersonal communication skills.

Skills

Point-of-sale (POS) systems Microsoft Excel Clienteling platforms Inventory management Visual merchandising Cash handling and sales reconciliation

Experience

Several years of hands-on retail experience, with a track record of supporting sales teams, managing store operations and contributing to measurable sales growth; supervisory or senior associate experience preferred.

Education

High school diploma or equivalent; post-secondary education in fashion, retail management or business is advantageous.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Kate Spade cultivates a vibrant, design-led workplace that prioritizes creativity, polished client service and commercial rigor. As part of the Tapestry portfolio, the brand emphasizes professional development for retail teams and a collaborative environment between stores and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.