Kate Spade Sales Support Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Kate Spade seeks a part-time Sales Support Associate in Lancaster, Pennsylvania, to process deliveries, maintain stock accuracy and accessibility, replenish the selling floor, execute price changes, uphold store organization, and support shrinkage goals. The role requires flexible availability, including nights, weekends, peak season, high-traffic days, and public holidays; the base pay range is $15.00–$19.50.

Role & Responsibilities

• Process inbound deliveries promptly and monitor and prioritize the daily workload.
• Organize merchandise in the stockroom and on the selling floor, keeping it accessible.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and keep the selling floor consistently replenished throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization across the selling floor, stockroom, and offsite or warehouse locations.
• Audit compliance and work toward shrinkage goals.

Qualifications

• Previous retail service experience and a passion for retail and the service industry.
• Excellent client service and communication skills, with the ability to navigate the sales floor and engage multiple customers.
• Strong communication skills and an elevated sense of personal style.
• Social media awareness and willingness to learn omni-channel and virtual selling techniques.
• Ability to work in a fast-paced environment.
• Ability to work a flexible schedule to meet business needs, including nights, weekends, peak season, high-traffic retail days, and public holidays.
• Ability to regularly lift at least 25 lbs. and occasionally lift up to 50 lbs., climb, bend, kneel, and maneuver around the sales floor and stockroom.

Skills

Benefits

Medical, dental, vision, and disability insurance; 401(k); paid paternity and maternity leave; commuter benefits; tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.