Kate Spade Sales Supervisor
- Location
- ParamusNew JerseyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 1, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York seeks a Sales Supervisor in Paramus, NJ to lead retail floor operations, drive sales targets, and deliver exceptional customer service in a dynamic luxury retail environment.
Role & Responsibilities
- Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency
- Build and maintain client relationships through proactive outreach, exceptional in-store service, and after-sales engagement; lead initiatives to drive repeat business and VIP retention
- Model Kate Spade service behaviors ('host of the party'—meet, greet, create conversations), setting the tone for strong customer relationships and needs discovery
- Coach team members on goal achievement and performance; support recruitment, onboarding, role modeling, and ongoing training
- Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team and foster inclusive, equitable culture
- Perform and supervise opening/closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities
- Accurately process POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
- Keep stockroom organized; direct timely replenishment to ensure product availability on sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping; promote brand-safe social media engagement
- Lead customer data capture efforts to grow loyalty program participation and repeat purchase rates
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role, preferably in luxury or premium retail
- Strong written and verbal communication skills; detail-oriented, proactive, and able to multitask and prioritize effectively
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel/virtual selling tools and clienteling systems
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
2+ years of retail service experience in a management or floor leadership role in a luxury, premium, or comparable retail environment
Education
High school diploma or equivalent required; associate's degree or higher preferred. A combination of relevant retail management education and experience will be considered.
Workplace
This position is based in Paramus, New Jersey, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Supervisor», «Store Supervisor», «Sales Floor Manager», «Client Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.