Kate Spade Sales Supervisor
Kate Spade – Retail Supervisor in New York, NY. Lead boutique sales, coach staff and deliver luxury client service.
Overview
Kate Spade is an American lifestyle brand known for playful, colorful handbags, accessories and ready-to-wear. As part of the Tapestry group, the label operates globally within a portfolio of luxury and accessible-luxury houses and emphasizes creativity, approachable sophistication and a customer-centric retail experience.
Role & Responsibilities
- Lead daily store operations, including opening/closing procedures, cash handling and loss-prevention protocols.
- Drive sales performance and conversion by coaching the sales team, setting clear targets and monitoring KPIs.
- Deliver an elevated, brand-consistent client experience through personalised service and clienteling.
- Oversee merchandising standards and visual presentation to ensure product displays meet brand guidelines.
- Manage inventory processes: stock replenishment, receiving, cycle counts and shrink control.
- Conduct team training, performance reviews and scheduling to maintain coverage for peak trading periods.
- Prepare routine sales and operational reports and liaise with district management on store initiatives.
Qualifications
- Minimum 1 year in a supervisory or lead role in retail; 2–3 years retail experience preferred.
- Proven track record of meeting or exceeding sales targets and managing staff performance.
- Strong leadership presence with the ability to coach, motivate and develop store teams.
- Excellent interpersonal and communication skills; adept at delivering luxury client service.
- Availability to work flexible retail hours, including evenings, weekends and holidays.
Skills
Experience
Typically requires 2–3 years of hands-on retail experience with at least one year in a supervisory or lead capacity, ideally within premium or lifestyle fashion brands.
Education
High school diploma or equivalent required; postsecondary education in retail management or a related field preferred but not mandatory.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Kate Spade fosters a creative, design-led retail culture that values individuality, energetic service and a joyful approach to lifestyle fashion. The brand emphasizes team development in boutiques and encourages employees to deliver playful, high-touch client experiences consistent with its aesthetic.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.