Kate Spade Sales Supervisor

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency
• Build and maintain client relationships through proactive outreach, model Kate Spade service behaviors ('host of the party'), and lead VIP retention initiatives
• Coach team members on goals and performance; support recruitment, onboarding, and ongoing development with constructive feedback
• Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, key-holding, and facility security
• Accurately process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
• Organize and direct timely stockroom replenishment to ensure sales floor availability
• Drive omni-channel and virtual selling initiatives, including live-stream shopping and brand-safe social media engagement
• Lead customer data capture to grow loyalty programs and repeat purchases
• Foster an inclusive, equitable, and diverse culture that empowers the team to thrive authentically

Qualifications

• 2+ years of retail service experience in a management or floor leadership role (luxury/premium retail preferred)
• Strong written and verbal communication skills with the ability to confidently navigate the sales floor
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
• Social media literacy and understanding of platform trends
• Comfort with omni-channel and virtual selling tools and clienteling systems
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally); able to climb, bend, kneel, and maneuver sales floor and stockroom

Skills

Experience

2+ years of retail service experience in a management or floor leadership role, preferably in luxury or premium retail environments. A combination of education and experience will be considered.

Education

High school diploma or equivalent; additional education or retail certifications are valued.

Workplace

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.