Kate Spade Sales Floor Supervisor

Location
Employment Full-Time
Seniority Supervisor
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Kate Spade — Store Supervisor in New York, NY. Lead boutique operations, coach sales staff and deliver elevated client service.

Overview

Kate Spade is an American lifestyle brand celebrated for its playful, modern aesthetic across handbags, apparel and accessories. Operated under the Tapestry group, the label maintains a global retail footprint and emphasizes fashion-led design, premium client service and strong brand storytelling in its stores.

Role & Responsibilities

  • Lead daily store operations and supervise front-line sales staff to achieve sales targets and KPIs.
  • Coach, develop and motivate team members through on-the-floor training, performance feedback and brand standards enforcement.
  • Deliver elevated clienteling and personalised service to cultivate long-term customer relationships and maximise conversion and average transaction value.
  • Oversee merchandising and visual presentation to ensure adherence to the brand’s seasonal directives and store layout plans.
  • Manage inventory control processes, stock replenishment and cycle counts to minimise shrink and maintain stock accuracy.
  • Execute cash handling, POS reconciliation and end-of-day reporting with accuracy and compliance to loss-prevention protocols.
  • Create staff schedules to optimise coverage against forecasted traffic and sales, and assist with payroll/timekeeping administration.
  • Support the Store Manager with recruiting, onboarding and maintaining a high-performing, service-oriented store culture.

Qualifications

  • High school diploma or equivalent required; bachelor’s degree in business, retail, or fashion preferred.
  • Minimum of 2 years of retail sales experience with at least 1 year in a supervisory or team-lead capacity, ideally within luxury/apparel or accessories.
  • Proven track record of meeting or exceeding sales targets and managing store-level KPIs.
  • Strong leadership skills with experience coaching and developing front-line retail staff.
  • Familiarity with inventory control, visual merchandising standards and loss-prevention procedures.

Skills

Clienteling and relationship management Visual merchandising Inventory management and stock reconciliation Cash handling and POS operation Sales coaching and performance management Staff scheduling and shift planning KPI monitoring and sales reporting Loss prevention and shrink control

Experience

At least two years of retail experience with demonstrated supervisory responsibility; prior experience in luxury, lifestyle or specialty retail preferred.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, merchandising or a related field preferred.

Workplace

The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.

Culture

Kate Spade cultivates a creative, customer-centric environment that values design sensibility and playful sophistication. The workplace emphasizes team collaboration, hands-on development of retail talent and delivering a consistently elevated in-store experience that reflects the brand’s personality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.