Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

The Sales Associate serves as a knowledgeable styling advisor, helping customers express their personal style through Kate Spade products while delivering a seamless purchasing experience. The role drives sales through customer connections and product storytelling, supports stockroom and POS operations, and requires a flexible part-time schedule, including nights, weekends, busy seasons and public holidays.

Role & Responsibilities

• Welcome customers confidently and warmly, demonstrating strong product knowledge.
• Listen actively and ask thoughtful follow-up questions to understand customer needs.
• Provide styling advice, recommend complementary products and create complete looks.
• Show customers creative ways to wear products and encourage them to explore new styles.
• Guide customers through purchase decisions and provide a seamless checkout experience.
• Reinforce and celebrate customer choices, encouraging return visits.
• Drive results through strong customer connections and storytelling.
• Demonstrate in-depth knowledge of Kate Spade and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback honestly and constructively.

Qualifications

• Professional selling skills and exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize and collaborate within a team.
• Social media awareness and willingness to learn omni and virtual selling techniques.
• English proficiency, or proficiency in the local language for the relevant market.
• Ability to work a flexible schedule, including nights, weekends, busy seasons and high-traffic retail days, including public holidays.
• Ability to regularly lift at least 25 lbs and occasionally up to 50 lbs, and to climb, bend, kneel and maneuver around the sales floor and stockroom.

Skills

Experience

Prior experience in a retail environment.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical, dental and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.