Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet customers with warmth and confidence, demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand lifestyle and aesthetic preferences
• Provide personalized styling advice, suggest coordinating items, and curate complete looks that align with customer vision
• Showcase multiple ways to wear and style products, encouraging customers to explore new options and express their personal style
• Guide customers through purchase decisions and ensure a seamless, consultative checkout experience
• Drive sales results through strong customer connections, authentic engagement, and persuasive storytelling about brand heritage and product attributes
• Maintain operational excellence including stockroom organization, accurate POS transactions, and merchandise presentation
• Give and receive feedback in a constructive and professional manner to support continuous improvement
• Demonstrate flexibility in work schedule, including evenings, weekends, peak seasons, and high-traffic retail days
• Perform physical tasks including lifting up to 25 lbs regularly and 50 lbs occasionally, climbing, bending, kneeling, and navigating sales floor and stockroom environments

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail sales experience with a proven track record of customer engagement
• Ability to multitask, prioritize effectively, and work collaboratively within a team environment
• Proficiency in English and local language fluency per market requirements
• Social media awareness and willingness to learn omnichannel and virtual selling techniques
• Physical capability to lift at least 25 lbs regularly and up to 50 lbs occasionally
• Flexibility to work varied schedules including nights, weekends, and holidays

Skills

Experience

Prior experience in a retail sales environment is required. Candidates should demonstrate proven ability to engage customers, build rapport, and close sales through authentic communication and product knowledge.

Education

High school diploma or equivalent preferred; specific educational credentials are not required.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.