Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand style preferences and lifestyle requirements
• Provide expert styling advice, suggest complementary products, and create cohesive looks that encourage customers to explore new styles
• Showcase creative product combinations and explain how Kate Spade pieces can be incorporated into existing wardrobes
• Guide customers through purchase decisions and ensure a seamless, positive checkout experience
• Reinforce and celebrate customer choices while inviting them to return and explore additional collections
• Drive sales results through genuine customer connections and compelling brand storytelling
• Maintain operational excellence, including stockroom organization, inventory accuracy, and point-of-sale transactions
• Provide and receive constructive feedback in an honest, professional manner
• Leverage social media awareness and omni-channel selling techniques to enhance customer engagement

Qualifications

• Prior experience in a retail environment, preferably in fashion or luxury goods
• Professional selling skills with exceptional interpersonal and communication abilities
• Ability to multitask, prioritize, and work collaboratively within a team setting
• English proficiency (or local language proficiency as required by market)
• Ability to work a flexible schedule, including nights, weekends, public holidays, and high-traffic retail periods
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally, and to climb, bend, kneel, and maneuver throughout sales floor and stockroom

Skills

Experience

Prior experience in a retail environment with demonstrated professional selling abilities and strong customer engagement skills.

Education

High school diploma or equivalent required; additional fashion, styling, or customer service training is advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.