- Location
- Tung Chung Hong Kong Hong Kong
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 12, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
The Sales Associate at Kate Spade New York advises customers on product selection and styling, creates complete looks, supports purchase decisions and delivers a seamless checkout. The role also drives sales through customer connections and storytelling while maintaining stockroom organization and POS transactions, and requires schedule flexibility for nights, weekends, busy seasons and high-traffic retail days, including public holidays.
Role & Responsibilities
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Listen actively and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest add-ons, and create complete looks.
- Show creative ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customers’ choices, inviting them to return.
- Drive results through strong customer connections and storytelling.
- Demonstrate in-depth knowledge of the brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback honestly and constructively.
Qualifications
- Professional selling skills, with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency or proficiency in the local language, according to the market.
- Ability to work a flexible schedule to meet business needs, including nights, weekends, busy season, and high-traffic retail days such as public holidays.
Skills
Experience
Prior experience in a retail environment.
Workplace
This position is based in Tung Chung, Hong Kong, within easy reach of Hong Kong.
Explore jobs in Hong Kong.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.