Kate Spade Sales Associate

About Kate Spade

Kate Spade New York is a global lifestyle brand within the Tapestry portfolio, recognised for its colourful, optimistic design language and accessible luxury product ranges across handbags, ready-to-wear, footwear, accessories and home. As part of a global house of brands, the employer emphasizes creativity, customer-centric retail experiences and inclusive practices across its stores and corporate functions.

Role & Responsibilities

• Welcome and engage guests with confidence, demonstrating expert product knowledge and brand DNA.
• Assess customer needs through active listening and tailored questioning to deliver personalised styling advice.
• Create complete looks by suggesting add-ons and coordinating across categories to increase basket size and customer satisfaction.
• Demonstrate multiple ways to wear and combine products to inspire repeat visits and long-term client relationships.
• Guide customers through purchase decisions and ensure efficient, accurate POS transactions and checkout.
• Maintain operational excellence on the sales floor and in the stockroom, including merchandising, replenishment and inventory organisation.
• Use storytelling to drive sales results and meet store performance objectives while adhering to brand standards.
• Provide and receive constructive feedback to support team performance and a high-quality customer experience.

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment; demonstrable customer-facing advisory or styling experience preferred.
• Ability to multitask, prioritise and collaborate effectively within a team.
• Social media awareness and willingness to learn omnichannel/virtual selling techniques.
• Flexible availability including nights, weekends, peak retail seasons and public holidays.
• Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; capable of climbing, bending and manoeuvring the sales floor and stockroom.

Skills

Experience

Prior retail sales experience is required; candidates should demonstrate hands-on experience with styling or client advisory, familiarity with POS operations and basic inventory/stockroom processes. Experience driving sales through consultative selling and storytelling is preferred.

Education

High school diploma or equivalent required; post-secondary coursework or training in retail, fashion, merchandising or styling is preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

The workplace emphasises approachable creativity, customer obsession and inclusivity, reflecting Kate Spade’s optimistic brand ethos. As part of the Tapestry family, the environment values collaboration, constructive feedback and continuous learning across retail teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.