Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating exceptional product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer aesthetic and lifestyle needs
• Provide personalized styling advice, suggest complementary products, and create complete coordinated looks
• Showcase multiple ways to wear products and encourage customers to explore new styles through creative presentation
• Guide customers through purchase decisions and ensure a seamless checkout experience via POS systems
• Reinforce and celebrate customer choices to foster brand loyalty and encourage repeat visits
• Maintain operational excellence including stockroom organization, inventory management, and sales floor presentation
• Demonstrate proficiency in omni-channel and virtual selling techniques, leveraging social media awareness
• Give and receive constructive feedback in an honest, transparent manner
• Meet and exceed individual and store sales targets through consistent performance

Qualifications

• Prior retail experience in a customer-facing role
• Professional selling skills with exceptional interpersonal and communication abilities
• Demonstrated ability to multitask, prioritize, and work collaboratively within a team environment
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical tasks including climbing, bending, kneeling, and maneuvering the sales floor and stockroom
• Fluency in English
• Strong social media awareness and willingness to learn omni-channel and virtual selling techniques
• Flexibility to work a schedule including nights, weekends, busy seasons, and high-traffic retail days (including public holidays)

Skills

Experience

Prior experience in a retail environment, preferably in customer-facing sales or styling roles, is essential. Candidates should demonstrate a proven ability to build customer relationships, understand diverse consumer preferences, and translate those insights into personalized product recommendations and sales conversions.

Education

High school diploma or equivalent preferred; no additional formal education required.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.