Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet and engage customers warmly while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and provide insightful styling advice, including outfit coordination and accessory suggestions
• Showcase multiple ways to style products and encourage customers to explore new collections aligned with their aesthetic
• Guide customers through purchase decisions and ensure seamless checkout transactions using point-of-sale systems
• Maintain operational excellence including stockroom organization, merchandise presentation, and inventory management
• Drive sales results through storytelling, personal connections, and effective product positioning
• Give and receive constructive feedback to support continuous improvement and team performance
• Adapt to flexible scheduling requirements including nights, weekends, holidays, and high-traffic retail periods

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail experience and demonstrated track record of customer service excellence
• Ability to multitask, prioritize, and work collaboratively within a team environment
• Social media awareness and willingness to learn omni-channel and virtual selling techniques
• English proficiency (Dutch language proficiency strongly preferred for Netherlands market)
• Flexibility to work variable schedules accommodating peak retail periods and seasonal demands

Skills

Experience

Prior experience in a retail environment, preferably in fashion, accessories, or lifestyle brands. Proven ability to deliver exceptional customer service and translate customer needs into sales outcomes.

Education

No specific formal education requirement stated; high school diploma or equivalent recommended.

Workplace

Compensation

The base compensation for this position ranges from EUR 28,000 to EUR 35,000 per annum.

Benefits

Attractive employee discount; compelling incentive programme; one paid volunteering day per year with opportunities to engage in global projects; internal mobility and career progression opportunities; learning and development via Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; inclusive, innovative, and fun working environment.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.