Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating strong product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand aesthetic preferences and lifestyle requirements
• Provide personalized styling advice, suggest coordinating products, and create complete looks that align with customer preferences
• Use creativity and storytelling to showcase multiple ways to wear products and encourage customers to explore new styles
• Guide customers through purchase decisions and ensure a seamless checkout experience using point-of-sale systems
• Reinforce and celebrate customer choices, inviting them to return and building long-term relationships
• Drive sales results through strong customer connections, exceptional service, and deep brand knowledge across all product categories
• Maintain operational excellence, including stockroom organization, inventory management, and accurate POS transactions
• Demonstrate proficiency with omni-channel and virtual selling techniques, leveraging social media awareness when appropriate
• Give and receive feedback in a constructive manner and collaborate effectively with team members

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail environment, preferably in fashion or luxury goods
• Ability to multitask, prioritize, and work collaboratively in a fast-paced team setting
• Social media awareness and willingness to learn omni-channel and virtual selling techniques
• English proficiency (bilingual an asset in Canadian markets)
• Flexibility to work a varied schedule including nights, weekends, peak seasons, and busy retail days, including public holidays
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom

Skills

Experience

Prior experience in a retail environment is required. Candidates should demonstrate a track record of professional selling skills and the ability to build effective customer relationships.

Education

No specific formal education requirement is stated; a high school diploma or equivalent is typical for this role.

Workplace

Compensation

The base compensation for this position ranges from USD 15.50 to USD 20 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.