Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet customers warmly while demonstrating strong and comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand personal style preferences and lifestyle requirements
• Provide personalized styling advice, suggest complementary products, and create complete coordinated looks
• Use creativity to showcase multiple ways to wear and style products, encouraging customers to explore new styles and collections
• Guide customers through the purchase decision process and ensure a seamless, efficient checkout experience
• Drive results through authentic customer connections and compelling brand storytelling
• Maintain operational excellence including stockroom organization, inventory management, and accurate POS transactions
• Give and receive feedback in a constructive, professional manner to support continuous improvement
• Adapt to flexible scheduling including evenings, weekends, peak seasonal periods, and high-traffic retail days
• Perform physical duties including regularly lifting up to 25 lbs., occasionally up to 50 lbs., and maneuvering across sales floor and stockroom areas

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail environment
• Ability to multitask, prioritize effectively, and work collaboratively in a team setting
• Proficiency in English
• Willingness to learn omnichannel and virtual selling techniques
• Ability to work a flexible schedule including nights, weekends, and public holidays
• Physical capability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver sales floor and stockroom

Skills

Experience

Prior experience in a retail environment is required.

Workplace

Compensation

The base compensation for this position ranges from CAD 15.50 to CAD 20 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(K), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.