Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customers and ask insightful follow-up questions to understand their needs and style preferences
• Provide expert styling advice, suggest complementary products, and create complete looks tailored to customer aesthetics
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles and possibilities
• Guide customers through purchase decisions and ensure a seamless, positive checkout experience
• Reinforce customer choices and celebrate their purchases, inviting them to return to the store
• Drive sales results through strong customer connections, storytelling, and demonstration of brand value
• Maintain operational excellence, including stockroom organization, inventory management, and accurate point-of-sale transactions
• Give and receive feedback in an honest and constructive manner to support continuous improvement
• Work a flexible schedule including nights, weekends, busy seasons, and high-traffic retail days

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail environment
• Ability to multitask, prioritize, and work collaboratively in a team setting
• Social media awareness and willingness to learn omni-channel and virtual selling techniques
• English proficiency
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver sales floor and stockroom
• Ability to work a flexible schedule including nights, weekends, and public holidays

Skills

Experience

Prior experience working in a retail environment is required. Candidates should demonstrate a track record of professional selling skills and the ability to build meaningful customer relationships.

Education

High school diploma or equivalent preferred.

Workplace

Compensation

The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.