Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently, demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand lifestyle and aesthetic preferences
• Provide personalized styling advice, suggest add-ons, and curate complete looks that align with customer vision
• Showcase multiple ways to wear products and encourage customers to explore new styles through creative presentation
• Guide customers through purchase decisions and ensure a seamless, professional checkout experience
• Reinforce customer choices and cultivate loyalty by inviting repeat visits and building lasting relationships
• Drive sales results through authentic storytelling and strong customer connections
• Maintain operational excellence, including stockroom organization, inventory management, and accurate POS transactions
• Demonstrate willingness to learn omni-channel and virtual selling techniques
• Participate in team collaboration and provide constructive feedback to colleagues

Qualifications

• Prior experience in a retail or customer-facing environment
• Exceptional interpersonal and communication skills with professional polish
• Ability to multitask and prioritize in a dynamic sales environment
• Strong ability to work collaboratively within a team structure
• Capacity to lift and maneuver merchandise (minimum 25 lbs regularly, up to 50 lbs occasionally)
• Physical ability to climb, bend, kneel, and navigate sales floor and stockroom
• Social media awareness and digital fluency
• Flexibility to work nights, weekends, and public holidays as required

Skills

Experience

Prior experience working in a retail environment is required. The candidate should demonstrate a proven track record of engaging customers, driving sales through authentic connections, and maintaining high service standards.

Education

High school diploma or equivalent; additional retail training or certification is beneficial but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.