Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet and engage customers warmly while demonstrating strong product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand their style preferences and lifestyle
• Provide personalized styling advice and suggest complementary products to create complete looks
• Guide customers through the purchase process and ensure a seamless checkout experience
• Maintain operational excellence including POS transactions, stockroom organization, and merchandise presentation
• Leverage omnichannel and virtual selling techniques to expand customer reach
• Reinforce positive customer choices and cultivate repeat business through exceptional service
• Demonstrate proficiency in multitasking and collaborating effectively with team members
• Maintain awareness of social media trends and willingness to incorporate digital selling strategies

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail experience in a customer-facing environment
• Strong product knowledge and ability to communicate brand narrative authentically
• Ability to multitask, prioritize, and work collaboratively within a team setting
• Flexibility to work varied schedules including evenings, weekends, and high-traffic retail periods
• Physical ability to lift up to 25 lbs regularly and occasionally up to 50 lbs; capacity to climb, bend, kneel, and navigate the sales floor and stockroom

Skills

Experience

Prior experience working in a retail environment, preferably in a luxury or lifestyle brand context. Demonstrated success in customer-facing roles with a track record of driving sales through relationship-building and exceptional service.

Education

High school diploma or equivalent; additional fashion, retail, or business-related education is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.