Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer needs, preferences, and lifestyle
• Provide tailored styling advice, suggest complementary products, and create complete coordinated looks
• Showcase creative product applications and encourage customers to explore new styles and personal expressions
• Guide customers through purchase decisions and ensure a seamless point-of-sale checkout experience
• Reinforce and celebrate customer choices while inviting repeat visits and building lasting relationships
• Drive results through strong customer connections and brand storytelling
• Maintain operational excellence including stockroom organization, merchandise presentation, and inventory management
• Give and receive feedback in a constructive, professional manner to support continuous improvement
• Adapt to flexible scheduling including evenings, weekends, holidays, and high-traffic retail periods

Qualifications

• Prior experience in a retail sales environment
• Professional selling skills with exceptional interpersonal and communication abilities
• Strong product knowledge and enthusiasm for the Kate Spade brand aesthetic and philosophy
• Ability to multitask and prioritize in a fast-paced retail setting
• Collaborative team player with a positive, customer-centric mindset
• Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and navigate sales floor and stockroom areas
• Fluency in English (or local language proficiency as required by market)

Skills

Experience

Prior retail sales experience is required, with demonstrated success in a customer-facing environment. Candidates should have a proven ability to engage customers, understand their needs, and convert interactions into sales through authentic relationship-building and product storytelling.

Education

High school diploma or equivalent; further retail or sales training is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.