Kate Spade Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate III in New York, NY. Provide luxury client service, drive boutique sales and maintain brand merchandising standards.

Overview

Kate Spade is a globally recognised American lifestyle brand known for its playful, design-forward handbags, accessories and ready-to-wear. Operating within the Tapestry portfolio, Kate Spade combines creative storytelling with premium retail experiences, maintaining a strong emphasis on visual identity, merchandising and customer-centric boutique service.

Role & Responsibilities

  • Deliver exceptional, personalized service to discerning clients to build loyalty and drive repeat business.
  • Achieve individual and store sales targets through proactive selling, clienteling and relationship management.
  • Execute clienteling activities using CRM tools: follow-up, appointment setting and personalised outreach to nurture prospects.
  • Operate POS and complete accurate transactions, including cash handling, returns and exchange procedures.
  • Maintain boutique presentation and visual merchandising standards to reflect brand guidelines and seasonal campaigns.
  • Manage stockroom operations, assist with inventory counts, receiving and loss-prevention best practices.
  • Support store opening/closing procedures and collaborate with the team to ensure smooth daily operations.

Qualifications

  • Proven track record in retail sales; experience in luxury, contemporary or premium fashion preferred.
  • Strong interpersonal and communication skills with a client-first mindset.
  • Ability to meet measurable sales KPIs and adapt to a target-driven environment.
  • Availability for retail hours including weekends, evenings and peak holiday periods.
  • Right to work in the hiring country.

Skills

Clienteling and relationship management Point-of-sale (POS) operation and cash handling Visual merchandising and product presentation Upselling and cross-selling techniques Inventory control and loss-prevention procedures Excellent verbal communication and active listening

Experience

Minimum of 2 years’ retail experience, preferably within luxury or premium fashion; demonstrable history of meeting sales targets and delivering high-touch client service.

Education

High school diploma or equivalent; vocational training in retail, fashion or sales is advantageous.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Kate Spade cultivates a creative, design-led retail environment that places a premium on expressive styling and joyful brand storytelling. In boutique teams, collaboration and client-centric service are central, with a focus on elevating the in-store experience through meticulous merchandising and personal attention.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.