Kate Spade Sales Associate
Kate Spade in New York seeks a Sales Associate to deliver luxury client service and drive boutique sales.
Overview
Kate Spade is an internationally recognised lifestyle and accessories brand known for its playful aesthetic and contemporary luxury. As part of Tapestry, Inc., the brand operates within a larger house of fashion labels and benefits from global retail, distribution and omnichannel infrastructure while retaining its distinct creative identity.
Role & Responsibilities
- Deliver exemplary, personalised client service to a diverse and often high-value clientele, cultivating long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets through consultative selling, strategic upselling and conversion of store traffic into revenue.
- Operate point-of-sale systems accurately, manage transactions, returns and exchanges, and maintain cash handling best practices.
- Maintain the boutique environment to brand standards: visual merchandising, housekeeping, product presentation and stock replenishment.
- Support inventory control activities including stock counts, receiving, tagging and loss-prevention procedures.
- Use CRM and clienteling tools to record client interactions, preferences and purchase history; leverage data to drive repeat business and appointments.
- Contribute to store operations: opening/closing procedures, shift coordination and ad-hoc administrative tasks.
- Coach and mentor less experienced team members when required, modelling brand standards and service behaviours.
Qualifications
- Minimum 2 years of retail sales experience, preferably within luxury or premium fashion accessories.
- Proven track record of meeting or exceeding sales KPIs and delivering high levels of client satisfaction.
- Excellent interpersonal and communication skills, with polished professional presentation appropriate to a luxury boutique.
- Flexible availability including weekends, evenings and holiday periods.
- Legal right to work in the hiring country.
Skills
Experience
Mid-level retail experience in luxury or premium fashion—typically 2+ years—demonstrating consistent sales performance, client relationship building and familiarity with boutique operations.
Education
High school diploma or equivalent required; post-secondary coursework or diploma in fashion, merchandising, retail management, or related field preferred.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
The brand fosters a creative, client-focused retail environment that balances accessible playfulness with elevated service. Team members are expected to uphold refined visual and service standards while operating within the broader retail systems and development opportunities provided by Tapestry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.