Kate Spade Sales Associate

Location
Seniority Senior
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Kate Spade — New York: Sales Associate (Sales Associate III) role delivering luxury client service and driving boutique sales.

Overview

Kate Spade is an internationally recognised lifestyle brand known for its playful, modern aesthetic in handbags, accessories and ready-to-wear. As part of the Tapestry, Inc. portfolio, the brand emphasizes elevated customer service, retail craftsmanship and a creative work environment that values visual storytelling and client relationships.

Role & Responsibilities

  • Deliver exceptional, personalised service to clientele to achieve and exceed boutique sales targets and KPIs.
  • Proactively build and maintain long‑term client relationships through clienteling, appointment management and follow-up.
  • Execute visual merchandising standards and maintain boutique presentation to brand guidelines.
  • Operate point‑of‑sale systems, process transactions, manage returns and ensure accurate cash handling.
  • Support inventory control including stock replenishment, transfers and loss prevention procedures.
  • Contribute to store performance by participating in product launches, promotional events and local marketing initiatives.
  • Mentor and support junior sales colleagues; act as a resource on product knowledge and client service best practices.

Qualifications

  • Demonstrated success in a luxury or premium retail environment with a track record of meeting sales targets.
  • Strong interpersonal skills with the ability to cultivate and retain high‑value customers.
  • Flexible availability, including weekends and evenings, to meet boutique scheduling needs.
  • Proven cash handling accuracy and familiarity with retail point‑of‑sale procedures.
  • Legally authorised to work in the country of employment.

Skills

Luxury client service and clienteling Visual merchandising and presentation Sales planning and KPI attainment Point‑of‑sale (POS) operation and cash handling Inventory control and stock management Product knowledge (handbags, accessories, ready‑to‑wear) Interpersonal communication and relationship building Coaching and peer mentoring

Experience

Several years of progressive retail experience in a premium or luxury fashion environment is preferred; demonstrable history of achieving individual sales targets and cultivating repeat clientele.

Education

High school diploma or equivalent; relevant retail, fashion or hospitality training preferred.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Kate Spade cultivates a creative, customer‑centric retail culture that blends playful design with disciplined visual standards. Teams are collaborative and service‑driven, with a strong emphasis on professional development and delivering a memorable in‑store experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.