Kate Spade Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate in New York, NY. Drive boutique sales, deliver personalised client service and maintain luxury visual standards.

Overview

Kate Spade is a contemporary luxury lifestyle brand known for its playful aesthetic and refined accessories. As part of the Tapestry portfolio of fashion houses, the brand operates a global network of boutiques and wholesale partners, offering career pathways within a multinational luxury group.

Role & Responsibilities

  • Deliver exemplary client service through personalised clienteling, relationship building and follow-up to drive repeat business and lifetime value.
  • Consistently achieve and exceed individual and store sales targets and KPIs through proactive selling, upselling and cross-selling.
  • Maintain boutique standards for visual merchandising, product presentation and replenishment to reflect brand identity.
  • Operate point-of-sale systems accurately, process transactions, returns and gift receipts, and perform daily cash handling and reconciliation.
  • Manage stockroom activities including receiving, inventory control, stock rotation and loss-prevention practices.
  • Support store events, private appointments and local community initiatives to enhance brand presence and client engagement.
  • Collaborate with management on client lists, CRM records and targeted outreach campaigns to grow the customer database.

Qualifications

  • Minimum 2 years of retail sales experience; previous luxury or boutique experience strongly preferred.
  • Proven track record of meeting and exceeding sales or performance targets.
  • Excellent interpersonal and communication skills with a client-first mindset.
  • Flexible availability including evenings, weekends and holiday periods as required by boutique operations.
  • Right to work in the hiring country.

Skills

Clienteling Visual merchandising Point-of-sale (POS) systems Inventory management Upselling and cross-selling Cash handling and reconciliation Customer relationship management (CRM) best practices

Experience

Typically requires at least 2 years of retail sales experience, ideally within a luxury or premium fashion environment, with demonstrable success against sales targets and experience managing client relationships.

Education

High school diploma or equivalent; vocational training or tertiary study in fashion, retail or business is advantageous but not required.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Kate Spade fosters a creative, client-centric retail environment that balances classic craftsmanship with modern playfulness. Employees are encouraged to deliver warm, personalised service while upholding rigorous visual and operational standards within a collaborative, team-oriented boutique setting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.