Kate Spade Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate III in New York City. Join a creative luxury brand delivering exceptional client service and sales excellence.

Overview

Kate Spade is a globally recognised lifestyle and accessories brand known for its modern, colorful aesthetic and focus on playful sophistication. As part of Tapestry, Inc., the brand operates retail stores worldwide and emphasises exceptional product design and elevated customer service within a fast-paced, fashion-driven retail environment.

Role & Responsibilities

  • Deliver impeccable, client-focused service consistent with Kate Spade’s luxury positioning; build and maintain lasting client relationships through proactive clienteling and personalised follow-up.
  • Achieve and exceed individual and store sales targets and KPIs through consultative selling, upselling, and cross-selling of handbags, accessories and ready-to-wear.
  • Operate POS and complete accurate cash handling, returns and transaction reconciliation while following loss-prevention procedures.
  • Maintain deep product knowledge and communicate features, craftsmanship and brand story to clients.
  • Execute visual merchandising standards and participate in store floor moves, window styling and seasonal resets to uphold brand presentation.
  • Support inventory control activities including stock replenishment, receiving, cycle counts and reporting of shrink or discrepancies.
  • Assist with recruitment, onboarding and informal coaching of junior sales staff when required; contribute to a collaborative, service-oriented store culture.

Qualifications

  • Proven track record in retail sales, ideally within luxury or premium fashion accessories or leather goods.
  • Exceptional interpersonal and communication skills with an aptitude for building rapport and long-term client relationships.
  • Comfort with flexible retail hours including evenings, weekends and holiday peaks.
  • High standards of personal presentation and alignment with Kate Spade brand values.
  • Demonstrated reliability, attention to detail and strong numerical accuracy for cash and stock handling.

Skills

Luxury client service and clienteling Point-of-sale (POS) operation and cash handling Product knowledge (handbags, accessories, leather goods) Visual merchandising and store presentation Inventory control and stock replenishment Sales techniques: upselling, cross-selling and suggestive selling Multichannel order fulfilment and basic CRM usage

Experience

Typically requires 2+ years of retail sales experience, preferably in a luxury or premium fashion environment; prior experience with handbags/accessories or supervisory/mentorship responsibilities is advantageous.

Education

High school diploma or equivalent; post-secondary coursework or retail/fashion-related certification preferred but not required.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Kate Spade fosters a creative, design-led retail culture where playful aesthetics meet rigorous customer service standards. Employees are expected to collaborate across visual, sales and operations teams to deliver a joyful client experience in an energetic retail setting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.