Kate Spade Sales Associate
Kate Spade is hiring a Sales Associate in New York, NY — boutique retail role focused on clienteling, merchandising and delivering KPI-driven sales.
Overview
Kate Spade is a globally recognised American lifestyle brand celebrated for its playful, modern approach to handbags, accessories and ready-to-wear. Operated under the Tapestry portfolio, the label blends distinctive design with elevated retail experiences and maintains a network of flagship and boutique locations in major fashion capitals.
Role & Responsibilities
- Drive sales and consistently achieve individual and store KPIs through proactive client engagement, appointment-based selling and personalised clienteling.
- Develop and maintain long-term client relationships, including follow-up communications, styling consultations and after-sales service to maximise retention and lifetime value.
- Execute visual merchandising directives to uphold brand standards, ensure on-floor product presentation excellence and support window and in-store displays.
- Operate point-of-sale systems accurately, process transactions, handle cash and complete end-of-day reconciliation according to store procedures.
- Manage inventory activities including stock replenishment, receiving, transfers and cycle counts while adhering to loss-prevention policies.
- Support store operations through dressing room management, order fulfilment, returns processing and maintaining a polished boutique environment.
- Mentor and assist less-experienced team members; participate in trainings and share product knowledge to elevate team performance.
Qualifications
- Proven retail background with demonstrated success in meeting sales targets; experience in luxury or premium lifestyle brands preferred.
- Exceptional interpersonal and communication skills with a polished, client-focused demeanour.
- Strong numeracy and cash-handling integrity; experience with point-of-sale (POS) systems and basic sales reporting.
- Flexible availability including evenings, weekends and peak holiday trading periods.
- Legal authorization to work in the country of employment.
Skills
Experience
Typically requires 2+ years of retail sales experience, preferably within a luxury, premium or lifestyle brand, with demonstrable achievements in client acquisition, retention and quota attainment.
Education
High school diploma or equivalent; relevant post-secondary education in retail, fashion or business is advantageous but not required.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Kate Spade fosters a vibrant, design-led retail culture that values creativity, exceptional client service and attention to detail. The boutique environment emphasises teamwork, professional development and a customer-first mindset consistent with Tapestry's standards for luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.