Kate Spade Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate III in New York, NY. Join the retail team to deliver luxury client service and drive sales.

Overview

Kate Spade is an internationally recognised lifestyle brand known for its modern, playful approach to luxury accessories and ready-to-wear. As part of a global fashion group, the label combines thoughtful design with a strong retail network and places emphasis on brand storytelling, elevated client service, and visual presentation.

Role & Responsibilities

  • Deliver exceptional, personalised client service that reflects the brand’s luxury positioning and drives repeat business.
  • Achieve and exceed individual and store sales targets through consultative selling and effective clientelling.
  • Maintain elevated standards of visual merchandising, ensuring product presentation aligns with seasonal directives and brand guidelines.
  • Operate the point-of-sale system accurately, manage cash handling procedures, and process transactions, returns and exchanges in accordance with policy.
  • Build and maintain client records and follow-up activity using CRM or store clienteling tools to develop long-term relationships.
  • Support inventory management activities including stock replenishment, cycle counts and loss-prevention measures.
  • Act as an ambassador for the brand by communicating product knowledge, craftsmanship and brand narratives to customers.
  • Collaborate with the store leadership team on store operations, promotional events and in-store campaigns.

Qualifications

  • Proven retail sales experience, preferably within luxury fashion or premium lifestyle brands.
  • Demonstrable track record of meeting or surpassing sales targets and delivering excellent client service.
  • Strong visual merchandising sense with attention to detail and familiarity with seasonal floor moves.
  • Competency in cash handling and point-of-sale operations with strict adherence to cash control procedures.
  • Availability to work retail hours including evenings, weekends and peak shopping periods.

Skills

Clienteling Visual merchandising Point-of-sale (POS) operations Inventory management Cash handling Upselling and consultative selling Brand storytelling and product knowledge

Experience

Typically 2–4 years of retail sales experience, with previous exposure to luxury or premium fashion brands preferred. Experience managing client portfolios and delivering consistent sales performance is expected.

Education

High school diploma or equivalent required; vocational training or a degree in fashion, retail or business is advantageous.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

The workplace culture values creative merchandising, meticulous client service and collaborative teamwork. Employees are expected to be brand ambassadors who combine commercial drive with a polished, service-oriented demeanour.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.