Kate Spade Sales Associate
Kate Spade Sales Associate in New York, NY — boutique retail role delivering elevated client service and achieving sales targets.
Overview
Kate Spade is a globally recognized lifestyle and accessories brand known for its playful yet sophisticated aesthetic. As part of the Tapestry group, the label operates within a portfolio of luxury and accessible-luxury houses and emphasises elevated customer experience, strong retail standards and consistent brand storytelling across its boutiques.
Role & Responsibilities
- Deliver exceptional, boutique-level customer service to achieve and exceed individual and store sales targets.
- Develop and maintain client relationships through proactive clienteling and personalised follow-up.
- Operate point-of-sale systems accurately, process transactions, returns and exchanges, and handle cash and card payments securely.
- Support visual merchandising standards: maintain floor sets, replenish displays and ensure merchandise is presentation-ready.
- Manage stockroom operations including receiving, stock replenishment, inventory counts and loss-prevention procedures.
- Contribute to store KPI reporting, participate in team selling initiatives and support promotional events and product launches.
- Mentor and coach less experienced colleagues when required and collaborate closely with store leadership to optimise the customer journey.
Qualifications
- Proven retail experience, preferably 2+ years in fashion or luxury accessories with consistent sales results.
- Demonstrable clienteling ability and a customer-centric approach.
- Strong numeracy and cash-handling accuracy.
- Professional presentation and polished communication skills.
- Availability to work flexible hours including weekends, evenings and peak retail periods.
- Legal eligibility to work in the United States.
Skills
Experience
Typically requires 2+ years of progressive retail sales experience within fashion or luxury brands, with a proven track record of meeting sales targets and cultivating repeat clientele.
Education
High school diploma or equivalent; formal retail or customer-service training preferred.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
The workplace culture emphasises polished, service-driven retail backed by strong brand values and creative product storytelling. Teams are customer-focused, collaborative and trained to deliver a refined in-store experience that reflects Kate Spade’s playful-luxury identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.