Kate Spade Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade Sales Associate III — New York. Boutique sales role focused on clienteling, visual standards and achieving retail KPIs.

Overview

Kate Spade New York is an internationally recognised lifestyle brand known for its modern, colorful approach to accessories and ready-to-wear. Part of the Tapestry group, the label combines contemporary American design with premium retail experiences and operates boutiques and wholesale accounts worldwide.

Role & Responsibilities

  • Deliver exceptional client service and drive daily sales performance through proactive clienteling, appointment selling and follow-up.
  • Build and maintain customer relationships using personalised outreach and CRM tools to grow repeat business and lifetime value.
  • Execute visual merchandising and store standards to preserve brand image and seasonal presentation guidelines.
  • Operate point-of-sale systems accurately, manage transactions, returns and client data in accordance with company policies.
  • Manage stockroom activities including inventory receipt, stock replenishment, loss prevention and merchandise organisation.
  • Meet individual and store KPIs, contribute to team targets, and participate in promotional initiatives and events.

Qualifications

  • Proven retail sales experience, preferably within a luxury or premium lifestyle brand.
  • Demonstrable record of meeting or exceeding sales targets and delivering high levels of client satisfaction.
  • Strong communication and interpersonal skills with a polished, client-facing demeanour.
  • Flexibility to work retail hours including evenings, weekends and peak holiday periods.
  • Ability to uphold brand standards of presentation, confidentiality and customer data protection.

Skills

Clienteling Visual merchandising Point-of-sale (POS) transactions Inventory control and stock management Customer relationship management (CRM) familiarity Upselling and cross-selling techniques

Experience

Typically 2+ years of direct retail sales experience, ideally in a luxury, premium or lifestyle boutique environment; a demonstrable history of achieving individual sales targets and cultivating repeat clients.

Education

High school diploma or equivalent; post-secondary education in retail, fashion, business or a related field is advantageous but not required.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

The brand emphasises elevated customer service, meticulous attention to visual detail and collaborative teamwork across boutique teams. As part of the Tapestry portfolio, Kate Spade blends creative product design with structured retail operations and a focus on professional development within a global luxury network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.