Kate Spade Sales Associate
Kate Spade New York seeks a Contract Sales Associate in New York, NY to deliver luxury retail service and drive sales.
Overview
Kate Spade New York is an American lifestyle and accessories brand known for its playful, modern aesthetic and distinctive approach to design. As part of the Tapestry, Inc. portfolio, the brand operates global retail stores and emphasizes elevated customer service, creativity, and strong brand presentation across its retail footprint.
Role & Responsibilities
- Deliver exceptional, personalized customer service and create memorable brand experiences for clients in a luxury retail environment.
- Actively engage clients on the sales floor, identify needs, and drive conversions to achieve individual and store sales targets.
- Develop and maintain client relationships through proactive clienteling and CRM activities, including follow-ups and after‑sales service.
- Operate the point-of-sale system accurately, process payments, returns and exchanges, and handle cash responsibly.
- Support visual merchandising standards: replenish merchandise, maintain floor sets, and ensure presentation adheres to brand guidelines.
- Participate in inventory management activities including stock receiving, tagging, cycle counts and shrink prevention measures.
- Contribute to daily store opening/closing procedures and ensure compliance with health, safety and loss-prevention policies.
- Collaborate with the store team to meet KPI objectives and support special events, promotions and product launches.
Qualifications
- High school diploma or equivalent; vocational training in retail or fashion is advantageous.
- Legal authorization to work in the United States.
- Professional presentation and strong interpersonal skills appropriate to a luxury retail environment.
- Availability to work a flexible schedule including evenings, weekends and peak holiday periods.
- Demonstrable commitment to delivering high standards of customer service and teamwork.
Skills
Experience
Preferably 1+ years of retail sales experience, ideally within luxury, premium or lifestyle brands; proven ability to meet sales targets and to manage client relationships. Experience using POS and CRM tools is preferred.
Education
High school diploma or equivalent; retail- or fashion-focused certifications or coursework advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
The retail culture emphasizes polished, client-centric service and a strong attention to brand presentation. Team members operate in a fast-paced, collaborative environment with opportunities to learn product knowledge, refine selling techniques and progress within a global brand network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.