Kate Spade Sales Associate

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Location
New YorkNew YorkUSA
Seniority
Mid-Level
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is an American lifestyle brand celebrated for its modern, feminine aesthetic and playful approach to accessories, ready-to-wear, and gifts. The label is part of Tapestry, Inc., a global house of luxury and lifestyle brands; as an employer it places emphasis on creativity, visual storytelling and high standards of customer service across its retail network.

Kate Spade in New York is hiring a Sales Associate. Join the retail team to drive sales and deliver personalised client service.

Role & Responsibilities

  • Deliver exceptional, personalised client service to drive sales and build long-term customer relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets and KPIs; actively participate in promotional initiatives and window-to-floor conversion strategies.
  • Maintain impeccable merchandising and visual standards in accordance with brand guidelines, including stock presentation, displays and assortment replenishment.
  • Operate point-of-sale systems accurately, process transactions, returns and repairs, and ensure compliance with cash handling and loss-prevention procedures.
  • Support inventory management activities such as receipt, tagging, cycle counts and backstock organisation.
  • Assist in appointment-based selling, private client events and styling consultations; escalate client feedback and service issues to management.

Qualifications

  • Proven retail experience, preferably in a premium or luxury fashion environment.
  • Demonstrable track record of meeting sales targets and delivering excellent client service.
  • Flexible availability including weekends, evenings and holiday trading periods.
  • Professional presentation and strong interpersonal skills; ability to cultivate rapport with diverse clientele.
  • Legal right to work in the country of employment.

Skills

Clienteling Visual merchandising Point-of-sale (POS) operations Customer relationship management (CRM) practices Strong verbal communication Upselling and cross-selling techniques

Experience

Typically 2+ years in retail sales, with preference for candidates who have worked in premium or luxury apparel and accessories environments and who can demonstrate consistent sales performance.

Education

High school diploma or equivalent; formal retail, sales or fashion-related training is advantageous but not required.

Workplace

The successful candidate will be located in New York, New York, USA.

Culture

Kate Spade fosters a vibrant, design-led retail culture that values creativity, attention to detail and a personable approach to client service. Team environments are collaborative and customer-focused, with an emphasis on brand storytelling and elevated in-store experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Customer Experience Associate», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.