Kate Spade Sales Associate
Kate Spade in New York is hiring a Sales Associate. Join the retail team to drive sales and deliver personalised client service.
Overview
Kate Spade is an American lifestyle brand celebrated for its modern, feminine aesthetic and playful approach to accessories, ready-to-wear, and gifts. The label is part of Tapestry, Inc., a global house of luxury and lifestyle brands; as an employer it places emphasis on creativity, visual storytelling and high standards of customer service across its retail network.
Role & Responsibilities
- Deliver exceptional, personalised client service to drive sales and build long-term customer relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets and KPIs; actively participate in promotional initiatives and window-to-floor conversion strategies.
- Maintain impeccable merchandising and visual standards in accordance with brand guidelines, including stock presentation, displays and assortment replenishment.
- Operate point-of-sale systems accurately, process transactions, returns and repairs, and ensure compliance with cash handling and loss-prevention procedures.
- Support inventory management activities such as receipt, tagging, cycle counts and backstock organisation.
- Assist in appointment-based selling, private client events and styling consultations; escalate client feedback and service issues to management.
Qualifications
- Proven retail experience, preferably in a premium or luxury fashion environment.
- Demonstrable track record of meeting sales targets and delivering excellent client service.
- Flexible availability including weekends, evenings and holiday trading periods.
- Professional presentation and strong interpersonal skills; ability to cultivate rapport with diverse clientele.
- Legal right to work in the country of employment.
Skills
Experience
Typically 2+ years in retail sales, with preference for candidates who have worked in premium or luxury apparel and accessories environments and who can demonstrate consistent sales performance.
Education
High school diploma or equivalent; formal retail, sales or fashion-related training is advantageous but not required.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Kate Spade fosters a vibrant, design-led retail culture that values creativity, attention to detail and a personable approach to client service. Team environments are collaborative and customer-focused, with an emphasis on brand storytelling and elevated in-store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.