Kate Spade Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate in New York, NY. Boutique retail role focused on client service, sales performance and visual merchandising.

Overview

Kate Spade is an iconic American lifestyle brand celebrated for its playful, modern approach to handbags, accessories and ready-to-wear. The label operates globally within the Tapestry portfolio and combines strong design-led heritage with a customer-centric retail network, offering creative, fashion-forward roles in boutiques and flagship stores.

Role & Responsibilities

  • Deliver exemplary, anticipatory client service and build long-term relationships through targeted clienteling and after‑sales care.
  • Drive and exceed individual and store sales targets through consultative selling, cross-selling and upselling of product categories.
  • Maintain elevated store presentation: execute visual merchandising standards, floor moves and seasonal resets to brand guidelines.
  • Operate point-of-sale and complete accurate cash handling, returns and exchange transactions in accordance with store procedures.
  • Support inventory control: participate in stock intake, cycle counts, shrink prevention and reconcile discrepancies.
  • Actively promote loyalty programmes, omnichannel services (click & collect, ship-from-store) and brand initiatives.
  • Collaborate with store leadership on local marketing, client events and training to enhance store performance and customer experience.

Qualifications

  • Proven retail sales experience, preferably 2+ years within luxury, premium or lifestyle brands.
  • Track record of meeting or exceeding sales targets and demonstrated clienteling abilities.
  • Excellent interpersonal and communication skills with polished presentation appropriate for a premium boutique.
  • Flexible availability, including weekends, evenings and holiday trading periods.
  • Ability to stand for extended periods and perform light physical tasks related to merchandising and stock handling.

Skills

Clienteling Visual merchandising Point-of-sale (POS) systems Cash handling and transaction reconciliation Inventory management and stock control Upselling and cross-selling Loss prevention awareness Multichannel retail operations

Experience

Typically requires 2+ years of retail experience, ideally within luxury or premium brands, with a demonstrable history of achieving sales targets and delivering high-touch client service.

Education

High school diploma or equivalent; vocational retail or hospitality training and some post-secondary coursework preferred but not required.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade fosters a vibrant, design-led retail culture that values creativity, optimism and exceptional customer service. Teams operate in collaborative boutique environments where brand storytelling, attention to detail and personalised client experiences are prioritised.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.