Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Welcome customers warmly and confidently, demonstrating comprehensive product knowledge across all Kate Spade New York categories
• Actively listen to customer needs and ask relevant questions to understand personal style preferences and lifestyle requirements
• Provide expert styling advice, suggest complementary items, and curate complete looks tailored to individual customers
• Demonstrate creativity in presenting multiple styling options and encourage customers to explore new styles and product combinations
• Guide customers through purchasing decisions and ensure seamless checkout transactions
• Celebrate and affirm customer choices, encouraging repeat visits and building long-term relationships
• Generate sales results through authentic customer connections and compelling brand storytelling
• Maintain operational excellence, including organization of the stockroom and accuracy of point-of-sale transactions
• Provide and receive honest, constructive feedback to support continuous improvement

Qualifications

• Professional sales skills with excellent interpersonal and communication abilities
• Prior experience in a retail sales environment
• Ability to multitask, prioritize effectively, and collaborate within a team setting
• Knowledge of social media and willingness to learn omni-channel and virtual sales techniques
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), and capability to climb, bend, kneel, and maneuver the sales floor and stockroom
• Flexibility to work variable schedules including evenings, weekends, peak seasons, and high-traffic retail days (including holidays)

Skills

Experience

Prior experience in a retail sales environment is required. Candidates should demonstrate strong interpersonal skills and a track record of delivering excellent customer service in a fast-paced setting.

Education

High school diploma or equivalent preferred.

Workplace

Compensation

The base compensation for this position ranges from CAD 16.60 to CAD 19 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.