Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet customers warmly and confidently, demonstrating excellent product knowledge
• Listen actively to customer needs and ask pertinent questions to understand expectations
• Provide styling advice, suggest complementary items, and create complete ensembles
• Demonstrate creativity in presenting multiple ways to wear products and encourage customers to explore new styles
• Guide customers through the purchase process and ensure smooth payment transactions
• Celebrate customer choices and encourage repeat store visits
• Achieve sales objectives through strong customer relationships and storytelling
• Maintain deep knowledge of the brand and product characteristics across all categories
• Uphold high operational excellence standards including stockroom organization and point-of-sale transactions
• Provide and receive feedback in an honest, respectful, and constructive manner

Qualifications

• Excellent professional sales skills and strong interpersonal communication abilities
• Previous experience in a retail sales environment
• Ability to manage multiple tasks simultaneously, prioritize effectively, and work efficiently within a team
• Knowledge of social media and willingness to learn omnichannel and virtual sales techniques
• Proficiency in English (or local language as applicable)
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and navigate sales floor and stockroom areas

Skills

Experience

Previous experience in a retail sales environment is required. Candidates should demonstrate proficiency in customer-facing sales roles with strong product knowledge application.

Education

No specific formal education requirement stated; however, proficiency in English or the local language is required.

Workplace

Compensation

The base compensation for this position ranges from CAD 16.60 to CAD 19 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, and Tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.