Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Kate Spade New York seeks a Sales Associate to serve as a trusted style advisor, guiding customers in selecting handbags, ready-to-wear, jewelry, and accessories that suit their aesthetic and lifestyle. The role demands strong product knowledge, exceptional interpersonal skills, and the ability to create complete looks while maintaining operational excellence on the sales floor and in the stockroom. The ideal candidate will drive results through authentic customer engagement, demonstrate proficiency with point-of-sale systems, and work flexibly across nights, weekends, and peak retail periods.

Role & Responsibilities

• Greet and engage customers warmly while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and provide tailored styling advice to create complete looks
• Suggest complementary products and add-ons to enhance the customer experience and drive sales results
• Guide customers through purchase decisions and ensure seamless checkout experiences
• Maintain stockroom organization, POS transaction accuracy, and operational excellence
• Embrace omni-channel and virtual selling techniques, leveraging social media awareness to expand customer engagement
• Collect and act on customer feedback to inform product and service improvements
• Reinforce customer choices and foster brand loyalty by inviting repeat visits

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience working in a retail environment
• Demonstrated ability to multitask, prioritize, and work collaboratively within a team
• Proficiency in English or local market language
• Ability to lift at least 25 lbs regularly, up to 50 lbs occasionally; capability to climb, bend, kneel, and navigate sales floor and stockroom environments
• Flexibility to work a variable schedule including nights, weekends, busy seasons, and public holidays

Skills

Experience

Professional selling experience in a retail environment with demonstrated ability to build customer relationships and drive sales results through authentic engagement and product knowledge.

Education

High school diploma or equivalent preferred.

Workplace

Compensation

The base compensation for this position ranges from CAD 16.60 to CAD 19 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.