Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet clients warmly and with confidence, demonstrating solid product knowledge across all Kate Spade New York categories
• Listen actively and ask pertinent questions to understand client needs, aesthetic preferences, and lifestyle
• Provide styling advice, suggest complementary items, and curate complete looks that reflect the client's personal style
• Display creativity in presenting multiple ways to wear products and encourage clients to explore new styles
• Guide clients through purchasing decisions and ensure smooth transaction processing at point of sale
• Celebrate and validate client choices while encouraging repeat visits and brand loyalty
• Generate sales results through authentic client relationships and compelling brand storytelling
• Maintain operational excellence in stockroom organization and point-of-sale transactions
• Provide and receive honest, constructive feedback to support continuous improvement
• Demonstrate knowledge of social media and omni-channel sales techniques

Qualifications

• Professional sales skills with excellent interpersonal and communication abilities
• Previous retail sales experience in a customer-facing environment
• Ability to multitask, prioritize, and collaborate effectively within a team
• Familiarity with social media platforms and willingness to learn omni-channel and virtual selling techniques
• Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom
• Flexibility to work evenings, weekends, holidays, and peak retail periods as business needs require

Skills

Experience

Previous experience in a retail sales environment is required. Applicants should demonstrate a track record of generating results through client relationships and effective brand communication.

Education

Secondary education or equivalent; fluency in English or French (or the local market language) is required.

Workplace

Compensation

The base compensation for this position ranges from CAD 16.60 to CAD 19 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, and Tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.