Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests with warmth and confidence while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful questions to understand lifestyle preferences and aesthetic goals
• Provide expert styling advice, suggest complementary products, and create coordinated outfits that extend beyond the initial purchase
• Leverage creativity to showcase multiple ways to style and wear products, encouraging customers to explore new design possibilities
• Guide customers through purchase decisions and ensure a seamless checkout experience using the point-of-sale system
• Reinforce customer choices and build loyalty by inviting them to return and share their experiences with the brand
• Drive sales results through authentic customer connections, compelling brand storytelling, and consultative selling techniques
• Maintain operational excellence through proper stockroom organization, inventory awareness, and accurate POS transactions
• Demonstrate willingness to learn omnichannel and virtual selling techniques to serve customers across all touchpoints
• Provide and receive feedback in a constructive, professional manner to support continuous improvement
• Comply with flexible scheduling requirements to support peak trading periods, weekends, holidays, and high-traffic retail days

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail environment
• Ability to multitask, prioritize, and collaborate effectively within a team structure
• English proficiency at a professional level
• Ability to lift a minimum of 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver the sales floor and stockroom
• Flexibility to work a varied schedule including nights, weekends, and public holidays

Skills

Experience

Prior experience in a retail sales environment is required. Demonstrated ability to engage customers, understand their needs, and translate that understanding into successful sales is essential.

Education

High school diploma or equivalent preferred; prior retail or customer service training is advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.